This Fulfillment Policy explains how purchases of digital products from Atanas Yordanov Teodosiev / OtherMind are delivered and supported.

1. Products Covered

This policy applies to all digital products sold through our website, including Notion templates, toolkits, and AI-powered coaching systems.

2. Delivery Timeline

Products are delivered immediately after successful payment through Stripe.

• After checkout, you will see a confirmation page and receive a Stripe receipt by email.

• Access to digital products (e.g. Notion templates, links, or AI coach instructions) is provided instantly.

If you do not receive your product within 15 minutes, please check your spam or promotions folder. If the issue persists, contact us using the details below.

3. Refund Policy

Due to the digital nature of these products, all sales are final. Refunds will not be provided once access has been granted.
Exceptions may be made in cases of duplicate purchases or technical payment errors.

4. Customer Support

For questions, technical issues, or support with your purchase, please email:
atanas@othermind.io

We aim to respond to all inquiries within 24 hours, Monday through Friday.

Last updated: 23 September, 2025